Roles and Permissions

Roles and Permissions Framework for Staff Assignment

Defining Roles

Roles are predefined categories assigned to staff members based on their responsibilities. Each role has a set of permissions associated with it. Below are the key steps for defining roles:

1.1 Identify Key Roles

• Super Admin: Full access to all systems and settings.

• Manager: Access to team management tools, reports, and approvals.

• Team Member: Access to specific tasks, tools, and limited resources.

• Support Staff: Access to support tools and customer interaction resources.

• Guest: Limited access to specific areas or tools for temporary use.

1.2 Role Documentation

Each role should include:

• Role Name

• Access Requirements

2. Assigning Permissions

Permissions define what actions a role can perform. These permissions should align with the responsibilities of the role.

2.1 Permission Categories

• (Can View) Read Access: Ability to view data.

• (Can Add) Write Access: Ability to create or modify data.

• (Can Edit, Can Delete etc.) Execute Access: Ability to run specific functions or processes.

• Super Admin Access: Ability to configure system settings and manage users.

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Roles and Permission