> For the complete documentation index, see [llms.txt](https://ledsak.gitbook.io/docs-for-ledsak/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ledsak.gitbook.io/docs-for-ledsak/lead-management.md).

# Lead Management

#### LEDSAK CRM, we streamline this process to boost productivity and increase conversion rates.

Here's how it works:

1. Lead Capture: We efficiently capture leads from various sources, both online and offline.
2. Routing: Leads are instantly routed to call center agents based on criteria like location, product interest, and language preference.
3. Prioritization: Our system helps identify the most promising leads to contact first.
4. Tracking: We track all activities throughout the sales process, providing a comprehensive view of each lead's journey.
5. Personalization: Agents can access prospect details and history to deliver tailored pitches.
6. Multi-Channel Engagement: We reach out to leads through their preferred channels, including email, text, WhatsApp, and phone calls.

This systematic approach ensures that every lead is handled promptly and effectively, maximizing your conversion opportunities.

### Can Manage:

{% content-ref url="/pages/RR6UpVj2HqTGzd01iRtW" %}
[All Lead](/docs-for-ledsak/lead-management/all-lead.md)
{% endcontent-ref %}

{% content-ref url="/pages/z3IrxB7amAcGyJymJaF3" %}
[Lead Setup](/docs-for-ledsak/lead-management/lead-setup.md)
{% endcontent-ref %}

{% content-ref url="/pages/VIztDRi0Z0950y2HaYAU" %}
[Lead Distribution](/docs-for-ledsak/lead-management/lead-distribution.md)
{% endcontent-ref %}

{% content-ref url="/pages/AnUFUypJQq05Ot2zH4cM" %}
[Export History](/docs-for-ledsak/lead-management/export-history.md)
{% endcontent-ref %}