> For the complete documentation index, see [llms.txt](https://ledsak.gitbook.io/docs-for-ledsak/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ledsak.gitbook.io/docs-for-ledsak/getting-started/lead-distribution.md).

# Lead Distribution

#### We offer two main methods:

1. Automated Lead Distribution: Leads are automatically assigned to field agents based on designated Branches, Roles and Staff. This ensures prompt follow-ups through instant notifications and task assignments.
2. Efficient Lead Capture and Routing: For in-house call centers, leads are instantly routed to agents using a fair round-robin system. This distribution considers factors like location, product interest, lead source, language preference, agent performance, and availability.
3. Distribute the leads following the Round Robin process.

#### Both methods streamline your sales process, optimizing efficiency and responsiveness. They ensure every lead is handled promptly, maximizing conversion opportunities and enhancing your team's productivity.

<figure><img src="/files/dyVBa344jtwSV6sxQX9d" alt=""><figcaption><p>Lead Distribution as per set field.</p></figcaption></figure>

#### Note: Some Mandatory Field are to fill inside the Lead Distribution setup.