---
description: >-
  In LEDSAK, staff members play crucial roles in managing customer interactions
  and driving sales.
---

# Staff

#### Staff Management:

#### They can perform various tasks using our CRM software ledsak:

1. Sales representatives can use smart views to prioritize leads, access customer history, and deliver personalized pitches.
2. Agents can make calls using the click-to-call feature, log notes, and monitor call metrics.
3. Field agents can use the mobile app to make calls, locate nearby prospects, transfer leads, and boost sales on the move.
4. Team members can engage with leads via multiple channels like email, WhatsApp, and SMS.
5. Managers can track team performance, monitor GPS locations, and analyze productivity based on activities and tasks.

{% embed url="https://prnt.sc/N2Aj25rQRLFU" %}

Create Staff: To Manage the lead informatives.

<figure><img src="https://3118056440-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fpwcj37nddkx6Z2kwcz8i%2Fuploads%2FnEtQtiAQfBLMZVNzli0r%2FStaff%20Management%20-%20create%20a%20user.png?alt=media&#x26;token=b288bf01-ceb8-44a2-8a38-63ba174e77a6" alt=""><figcaption></figcaption></figure>

NEXT STEP ⬇

{% content-ref url="automation" %}
[automation](automation)
{% endcontent-ref %}
